Available 24 hours a day
Even if you register for our additional online services, you still have the option to contact the practice by phone or visit in person - this is simply an additional service which many patients have found more convenient.
More information, including leaflets for getting started and easy-read guides can be found on the NHS Website.
If you wish to register, or if you are already registered on Patient Access but wish to view your medical record, then you will need to see one of our receptionists with the following identification:
Two forms of VALID photo identification, for example
- Photograph UK driving licence
- Student card
- Disabled badge
- NHS Card
If you only have 1 form of photo identification (listed above) then you will also need to bring:
- Bank statement
- Credit card statement
- Building Society statement
- Mortgage Statement
If you have no form of photo identification then we will need to see 2 of the above.
We are requesting this ID to protect the security, privacy and confidentiality of your medical record. We will then add the appropriate verification code to your medical record to enable this access.
Viewing your medical records online
The practice has the right to remove online access to services for anyone that doesn’t use them responsibly.
Additional information regarding this service is available via the link below:
Keeping your online health and social care records safe and secure
Please note that ordering prescriptions online and booking or cancelling appointments is not yet available at Newton Flotman Surgery. However if a Newton Flotman patient wishes to register for Patient Access they can but will have to collect their prescriptions at Long Stratton Surgery.
Patients already registered for the service can logon here.