Non-urgent Telephone Advice
If you have any queries regarding your health and would like to speak to a doctor you can request a telephone call.
Please make sure that the telephone number that you give our receptionist is the one that you will be available on.
Our doctors will return calls as soon as they can, but you call may not be returned on the same day. Please inform the Receptionist if you feel your call is urgent as this will be dealt with by the duty doctor.
A home visit takes between 4 and 5 appointments out of the doctor’s day.
This is a special service for the housebound and seriously ill. Whenever possible a request for the doctor to visit should be made before 10:00am so that the doctors may plan their visits for the day.
We are unable to guarantee a specific Doctor will visit as this depends upon availablity and other factors. The decision to make a home visit will be at the Doctor's discretion.
We are unable to undertake visits on the basis of lack of patient transport. Volunteer transport can be obtained from:
Transport Plus on 0344 800 8020 Transport bookings can be made 9am-5pm, Monday to Friday (except public holidays). For more information click HERE.