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When We Are Closed

Closed Photo

OUR SURGERY IS CLOSED - Monday to Friday between the hours of 18:00 – 08:15; All weekends and Public/Bank Holidays

Between 08:00 & 08:30 also 18:00 & 18:30 Monday to Friday please Tel: 01603 481253

Otherwise at all other times 18:30-08:00, Weekends and Bank Holidays the quickest way to find urgent health care is:

Try your pharmacy – Talk in confidence, without appointments. They offer advice on minor illnesses like coughs, colds, earache, skin rashes and sore throats. They can provide services such as Chlamydia testing, emergency contraception and stop smoking services. For further information on how your pharmacy can help you see NHS Choices - Livewell Page

Phone 111. This is your free (landlines and mobile phones) local NHS advice line with trained staff to advise you of the best course of action and is available 24 hours a day, 365 days a year. Please be prepared to give details of your problem and symptoms so that the advisers can direct your call appropriately

  • to a doctor who may call you back with advice
  • you may be asked to visit a doctor or nurse at a local Surgery, Health Centre or Community Hospital
  • a doctor may arrange a home visit
  • If the advisers think you need an ambulance, they will immediately arrange for one to be sent to you

See NHS 111 for more information.

Walk-in Centre. No appointments needed. Our local NHS walk-in centre is Norwich Practices' Walk-In & Health Centre

Opening Hours: 07:00 – 21:00, 7 days a week including bank holidays

Rouen House, Rouen Road, Norwich, NR1 1RB

Tel: 01603 677500

Car Parks close to the Health Centre:

Rouen Road, Castle Mall, John Lewis, Mountergate - off Rose Lane

iCaSH - (Integrated Contraception & Sexual Health)

Providing all aspects of sexual health, including 

  • Free emergency contraception
  • Free condoms
  • Free contraception including all LARC (Long Acting Reversible Contraception)
  • Free testing and treatment for sexually transmitted infections, including Chlamydia screening. If you are 16 and over, and have no symptoms of an STI, order your FREE and confidential postal test kit online CLICK HERE. Your kit is delivered discreetly wrapped in plain packaging and fits through a standard letterbox.
  • HIV testing and treatment
  • Post Exposure Prophylaxis for HIV
  • Smears

iCaSH, 1a Oak Street, Norwich, NR3 3AE

Tel: 0300 300 3030 or

 CALL 999 ONLY IN AN EMERGENCY. For emergencies that are critical or life threatening. Chest pains and/or shortness of breath constitute an emergency.


Please help the NHS by using services wisely


Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website