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Two clinics are held at the practice on a Monday afternoon and Thursday morning, run by the midwives. Once you become pregnant you will be offered appointments regularly throughout your pregnancy both at the practice and at the hospital.
Please see our section on Pregnancy Appointments and Pregnancy and You
The Health Visiting Team will have contact with families from the antenatal stage until your child reaches 5 years old where families can then access the School Nursing Service. The team can be contacted on 01508 535375.
Patients will be seen by their doctor for a postnatal health check at 8 weeks (often referred to as a Six-week Check) along with their babies first set of immunisations.
Immunisations are provided by the Nursing Team in conjunction with the Health Visitor, the "Vaccination Schedule" can be found under "Further Information" on the right hand side of this screen. Please remember to bring your child's Personal Child Health Record "Red Book" along to any appointment including immunisations, development check or any other clinic.
If you wish to discuss your contraceptive needs (Contraceptive Choices) please book a routine appointment with your doctor. Once you are on a regular form of contraception appointments are offered with the nurses for contraceptive injections and pill checks. The Nursing Team also offers free Emergency Contraception (the Morning After Pill), however Under 16s will need to book an appointment with the doctor.
We are able to fit Mirena/IUS and Implants.
Our GPs are happy to discuss options with you and answer any questions you may have.
If you would like to book an appointment please contact our Reception Team.
If you are booked for an IUS/IUD please click HERE for the assessment form.
If you are on HRT you will be seen by either your Doctor or the Nursing Team for routine check-ups.
Women are called for screening at the age of 24 years 6 months, and then called regularly until they reach 64 years old. You will receive a letter asking you to make an appointment with the practice nurse. We can only offer screening when your test is due. This is a very important form of Screening and looks for the HPV virus which is known to sometimes cause cell changes.
Women are called for Breast Screening every three years between the ages of 50 and 70 (you will receive your first invitation between your 50th and 53rd birthday). Screening is carried out in mobile breast screening units or special clinics. After 70 you will not routinely be called for ongoing breast screening but it is available on request by telephoning 01603 287777. If you can't decide whether or not to attend your screening or are worried this leaflet might help you - please click HERE. Check yourself regularly with help from the following leaflet - Be Breast Aware - click HERE
Our Nursing Team can offer advice on diet and general healthy lifestyles, along with basic health checks or general medical advice (previously known as Well Woman or Well Man clinics).
Some of our Nurses specialise in Diabetes and they run clinics offering health checks, guidance and advice for newly diagnosed and long term diabetics.
Some of our Nurses specialise in Respiratory and run clinics offering general health checks and advice.
You will be seen for an annual review by the Nurses.
Our Nursing Team can see you for a minor injury, however if you have severe bleeding, severe burn or you have fallen and cannot weight bear on a limb you will need to attend the Accident and Emergency department at the Norfolk and Norwich University Hospital. The practice does not perform stitching or have any x-ray equipment, however they can remove stitches and change dressings. If you are in any doubt please telephone and speak to one of our Receptionists who will be happy to guide you.
Flu Vaccination clinics are held every Autumn and are intended for patients over the age of 65, pregnant women and those living with chronic diseases such as chest or heart conditions, liver disease or diabetes. Please contact reception to check if you are eligible for a vaccination or to make an appointment.
The Penumococcal Vaccination is routinely offered to babies as part of their childhood vaccination schedule as three separate injections. It is also available for patients aged 65 and over, or if you have a condition considered high risk. It is a single vaccination, which will protect for life. It is not an annual injection like the flu vaccine.
Appointments for blood tests are provided by our Healthcare Assistants and can be booked via our Reception Team.
However, if our clinics are busy blood testing for adults is available at the Norwich Practices' Walk-In & Health Centre** or at the Norfolk & Norwich University Hospital**.
Blood tests for babies and children under 16 years old are done at the Norfolk & Norwich University Hospital**.
**If your blood test is being done elsewhere please remember to ask us for your Blood Test Request Form as your blood cannot be taken without it
Ear wax is naturally produced inside your ears to keep them clean and free of germs. If you are having problems with a build-up of wax please see our leaflet - Managing Ear Wax
If you are over 75 and have been recently admitted and then discharged from hospital you may get a call from Stuart Coxon who is our Lead Community Nurse.
"There is no place like home" so his aim is to make sure that patients have the correct care in place to support them when at home. His work focuses on the more vulnerable members of our elderly population, including those already in residential or nursing homes, to co-ordinate and ultimately optimize the care they receive.
Stuart is available Monday - Thursday 8.30am - 3.00pm and should you need to contact him please leave a message with the Reception Team and he will get back to you as soon as possible but within 3 working days. If your call is urgent then it may be more appropriate for the receptionist to pass your information onto the duty doctor.
Tel No: 01508 530781
Helpful Support Services
For assistance with short or long term needs, advice and information - for example if your carer has suddenly been taken into hospital and you need urgent help - Contact Norfolk Swift Response. Or if you have been in hospital and need support when you return home - Contact Norfolk First Support.
"Your guide to care and support for adults" contains lots of useful information to support people to be independent, resilient and well in Norfolk. There is information about how to get help and support, what kind of services are available and details of other organisations that can help too, click HERE.
If you live in South Norfolk and need help with essential repairs and adaptations to help keep you independent in your own home - Contact the Independent Living Team.
When travelling abroad it is essential to investigate the health risks associated with your trip. You should seek advice at least 8 weeks before you travel due to time frames needed between vaccines and your body developing an immune response to the vaccine to provide you with protection.
Our practice does not offer speciality travel clinics as this is not a part of standard NHS services. However, we do offer the NHS vaccines. The NHS covers the cost of these vaccines which are:
For travel vaccines other than those above, advice or malaria prophylactic medication you need to attend a specialist travel service, these services are private and therefore subject to charges.
How to Find out information relevant to your Travel
Visit the following websites for advice:
Travel Health Pro - click HERE
Fit For Travel - click HERE
Where to go for Non NHS travel vaccinations
Appointments can be made online through your chosen website or by visiting one of the local travel clinics.
If you have more complex travel requirements you could get advice from a private travel service, you will be charged a consultation fee but this is often reimbursed against the cost of injections. You will need to know what vaccines you have had already so ask our Receptionists to print out the immunisations that we have recorded for you.
Masta Tel: 0330 100 4200 or visit Masta Travel Health
The Globe Clinic, 26 Cattle Market Street, Norwich. NR1 3DY. Tel: 01603 667323 or visit Globe Travel
University of East Anglia Medical Centre, UEA, Earlham Road, Norwich. NR4 7TJ. Tel: 01603 251600 or visit UEA Medical Centre
Boots: Chapelfield Shopping Centre, Norwich. Tel: 01603 629208 or visit Boots Travel Health Services
Superdrug: 12 St Stephens Street, Norwich, NR1 3SA. Tel: 01603 762327 or visit Superdrug Travel Vaccinations
Other Useful Web Links
Some of the websites below may provide valuable information about travelling, your destination and how to keep safe
Fit for Travel
Foreign Travel Advice
Sun, UV and Cancer
Remember...If you require a list of the vaccinations we have recorded for you, please ask one of our Receptionists for a computer print-out
There is further information about countries and vaccinations required on the links below:
Travelling in Europe
If you are travelling to Europe - then don't forget your European Health Insurance Card (EHIC), for more information about covering your healthcare whilst on holiday visit NHS Choices Health Care Abroad
A fee is payable for certain services which are not provided free under the NHS – such as private sickness certificates, insurance reports, HGV driving and medical examinations, holiday cancellations and private health insurance.
When making an enquiry about a private service please ask to speak to a Medical Secretary who will advise you of the charge, raise the invoice and deal with your request. An up to date price list is displayed in Reception.
Please bear in mind that demands placed on GPs in undertaking their NHS work means that these private requests may not be able to be completed at short notice, please allow at least 20 working days from payment of invoice to completion.
Private Administrative Requests Leaflet
If you would like to increase your exercise but really don't know where to start, or you feel you can't afford to, seek advice from Active Norfolk Tel: 01603 732333 or visit their website HERE.
This alarm system provides you with a personal alarm button on a neck cord or a wrist strap allowing you to call for help day or night from anywhere is your home. Tel: 0800 917 4680 or visit their website HERE.
Contact Change, Grow, Live (CGL) for advice and treatment. Support and advice is available for carers , families and friends too. Call 01603 514096 or visit their website HERE.
Is your life affected by someone who has a problem with alcohol - then this is where you can get help and support. Families and friends can be devastated by the havoc caused by alcoholism but often have nobody to turn to - Al-Anon have local family groups or you can contact their confidential helpline on 0800 0086 811 - 10.00am to 10:00pm daily or visit their website HERE.
For practical, sensitive and sympathetic advice on a variety of bereavement related topics contact the "Bereavement Advice Centre." Call their free helpline on 0800 082 1203 Monday to Friday 9.00am to 5.00pm or visit their website HERE.
Whether you need to talk in confidence, have questions, concerns and worries, need practical support or simply need to escape to somewhere calm the Big C can help. There is also a new telephone support line where you can talk over any concerns or ask questions - Call 0800 092 7640 Monday - Friday 9:30am to 4:30pm and on Wednesdays and Fridays 6:00pm till 7:30pm, or visit their website HERE.
This is a disabled parking permit that allows people who are registered blind, or those with severe mobility issues, easier access to public facilities. For more information click HERE.
If you are a carer and need advice, support, guidance or just some basic information then this is the place for you. Telephone 0800 083 1148 or visit their website HERE.
For information and support for people with dementia in South Norfolk please click HERE
To support anyone living with or affected by Diabetes. Tel: 0345 123 2399 or visit their website HERE.
Leeway is a specialist domestic abuse charity based in Norfolk and Suffolk. It has a 24 hour domestic abuse Helpline - Call 0300 561 0077 or visit their website HERE. .
"Remember: Domestic abuse doesn't just mean violent behaviour, it's about power and control. It can also include emotional, psychological and financial abuse."
It’s very important to access treatment as early as possible, as earlier treatment means a greater chance of fully recovering from your eating disorder. Your first point of contact in health care is likely to be your GP as they are responsible for your initial diagnosis and will coordinate your care and refer you to an eating disorders specialist if appropriate. Visit Beat's website HERE.
For information, knowledge and guidance to help you make the small changes to improve your leg health, click HERE.
For Ages 11-25 MAP provides support through challenging or difficult times. for more information Click HERE.
NHS England have published the following leaflet to give clear information on the dedicated mental health services available for ex-forces. The leaflet is available by clicking HERE
To find out where to give blood click HERE.
For information to support mental health including support groups and personal development courses, private therapists and low cost counselling plus much more. Visit their website HERE.
For information, support and communication services for young people and adults with all degrees of hearing loss - Visit their website HERE.
This is a free 24-hour service for anyone over 18 that lives at home and requires urgent unplanned assistance with getting up, washing and dressing. This service is run by the Norfolk County Council. Visit their website HERE.
For emergency contraception, routine screening for sexually transmitted infections or general help and advice - iCaSH, 1A Oak Street, Norwich, NR3 3AE. Visit their website HERE.
Their trained advisors can offer support and encouragement to help you quit smoking for good. Visit their website HERE.
For support following a pregnancy loss or infant death, facing an unplanned pregnancy or need support with a difficult pregnancy or pregnancy related issues then Tel: 01603 927487 or visit their website HERE
If you would like to offer support to your community, or if you need help and advice for setting up a community group or charity of your own, visit Voluntary Norfolk's website HERE.
Norfolk Practices Walk In & Health Centre, Rouen House, Rouen Road, Norwich is open 7am-9pm, 7 days a week. You will be able to see a GP or nurse for minor illness. Visit their Website HERE.
Since October 2014 ERS Medical has been working with the NHS to deliver Non Emergency Transport in Norfolk.
This transport service is available to those who have a medical need and meet the NHS eligibility criteria.
If you believe you are eligible you can call ERS Medical on 0333 240 4100
If you need transport and are confused on your options please visit the Norfolk Community Directory run by Norfolk County Council, click HERE
Providing a range of support for people with common mental health and emotional issues such as low mood, anxiety, depression or stress. For information about this service and what is available, including counselling, cognitive behaviour therapy and help to access community support visit:
The website provides details of the courses and workshop which the service offers, as well as case studies highlighting the huge difference which asking for help has made to several people from across Norfolk and Waveney.
You can self-refer to this service, be referred through your doctor or there are walk-in clinics available
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