Job Vacancy

Dispensing Clerk

Long Stratton Medical Partnership are looking to welcome a dispensing clerk to act as a focal point of communication between the GPs, receptionist, practice manager, patients and local chemist, as well as other members of the primary health care team, to ensure patients’ repeat medication is produced within the current protocols of the surgery. This is a part-time role, 25 hours per week – 5 hours over 5 days.

The purpose of the role is to process, all repeat medication requests sent in by patients using the various protocols in place. Duties will include:

• Work with our GPs to provide a responsive repeat prescription service.
• Collect repeat prescription requests from the post box and via e-mail.
• Liaise with patients and chemists regarding queries and requests.
• Ensure repeat medication is issued in line with the protocols that are already in place, and ensure that any queries raised are dealt with quickly and correctly.
• Ensure that patient queries on medication are highlighted to the relevant GP
• Regularly go through prescriptions ‘not picked up’ and ‘unlikely to be picked up’ as a result of the timescale, to remove the details from the patient records and then destroy the prescription
• Issue nursing supplies – e.g. dressings, catheters – if advised by a suitably trained nurse.
• Assist clinicians in managing document workflow relating to prescriptions.
• Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and forward information on the recommended alternatives.

• About the Candidate
• To be considered for this position you will have the following;

• Essential:
• Good standard of education
• Previous office experience
• Ability to work as part of a multi-disciplinary team
• Excellent communication (written & oral), interpersonal and telephone skills
• Time management
• Ability to prioritise own workload and work under pressure
• IT literate
• Customer care skills
• Ability to work as part of a multi-disciplinary team
• Willingness to provide extra cover when required
• Friendly and approachable
• Versatile/adaptable/flexible
• Honest
• Sense of humour
• Hardworking and reliable
• Enthusiastic and energetic
• Diplomatic/tactful
• Good team worker

• Desirable:
• Good working knowledge of General Practice
• Previous experience of working in a dispensary
• Knowledge of General Practice computing systems (preferably EMIS)
• Word Processing
• Microsoft Word/Excel/Access or Outlook software knowledge
• For more information and to apply, please CLICK HERE