Requests

We’re here for you

Helping you take control of your health and wellbeing.

Ordering Prescriptions Online

Please ensure you have registered for Online Services if you want to order repeat prescriptions online. Please note that if you order your prescriptions online the medication must be collected at Long Stratton and not at Newton Flotman. You can find further information regarding this by clicking the button below. 

Please allow 5 working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.

Online Services

Fit Note Requests

Statement of Fitness for Work – ’Fit Note’

The ‘fit note’ was introduced on 6 April 2010. With your employer’s support, the note will help you return to work sooner by providing more information about the effects of your illness or injury.

For more information see the DirectGov website (where this information was sourced)

Comments, Compliments and Complaints

We always try to provide the best service possible to everyone who attends our practice. If there is a time when you feel dissatisfied with our service then we would always encourage you to tell us straight away, while you are with us, so we can discuss the problem and sort it as quickly and amicably as possible.

If the problem cannot be sorted immediately and you wish to make a complaint, please see below to download our leaflet, or a hard copy of this information can be collected from our reception.

Patient Information Leaflet

Online Complaints Form

Online Compliments Form